Terms of sale

These Terms and Conditions of Sale govern the contractual relationship between FTM GLOBAL BUSINESS – FZCO, publisher of the website flashmaillot.com, and any person wishing to make a purchase on this site.

1. Company Identity

FTM GLOBAL BUSINESS – FZCO
Company registered with the International Free Zone Authority (IFZA), Dubai, United Arab Emirates
Address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE
Email: flashmaillot@gmail.com
License Number: 64264

2. Products

The products offered for sale are those described on the website flashmaillot.com.
We make every effort to ensure the accuracy of descriptions, images, prices, and availability.
Minor variations may occur (photos, colors, size), especially for customized or non-official products.

3. Prices

Prices are indicated in euros (€), all taxes included (if applicable).
Shipping fees are added before the final validation of the order.
FTM GLOBAL BUSINESS – FZCO reserves the right to modify its prices at any time, but products are billed based on the rate in effect at the time the order is placed.

4. Orders

Placing an order on the website implies full acceptance of these Terms and Conditions.
After payment validation, a confirmation email is sent to you.
We reserve the right to refuse or cancel an order in the event of a prior dispute or suspected fraud.

5. Payment

Payment is made online by credit card, PayPal, or any other method available on the website.
All transactions are secure.
The order is considered valid once payment has been confirmed.

6. Shipping

Products are shipped within an average of 1 to 3 business days after the order.
Estimated delivery time is 10 to 20 business days, depending on the destination country.
In the event of a delay, no compensation may be claimed, but we commit to assisting the customer until the package is successfully delivered.

7. Right of Withdrawal

In accordance with applicable regulations, the customer has 14 days after receipt to exercise their right of withdrawal without needing to provide justification.
Products must be returned in their original condition, unworn, unwashed, and in their original packaging.
Return shipping costs are the responsibility of the customer.
Refunds will be issued within 3 to 5 days after receipt and verification of the returned product.

Exceptions: discounted or customized items cannot be returned or exchanged.

8. Liability

FTM GLOBAL BUSINESS – FZCO cannot be held responsible for indirect damages related to the use of its products or website.
Our liability is limited to the amount of the order.

9. Personal Data

Information collected is processed in accordance with our [Privacy Policy].
The customer may, at any time, exercise their right to access, modify, or delete their data.

10. Intellectual Property

All elements of the website flashmaillot.com are the exclusive property of FTM GLOBAL BUSINESS – FZCO and are protected by copyright and intellectual property laws.

11. Applicable Law

These terms are governed by the laws applicable in the United Arab Emirates.
In the event of a dispute, an amicable solution will be sought first.
Failing that, the competent courts will be those of the company’s registered address.

12. Contact

For any questions regarding these Terms and Conditions, you may contact us at: flashmaillot@gmail.com