Written Return and Refund Policy

At Flash Maillot, we are committed to providing our customers with quality products and exceptional customer service. If for any reason you are not completely satisfied with your purchase, we are here to help. Please read our returns and refund policy below carefully.

Return Conditions

• Return Period : Returns are accepted within 14 days from the date of receipt of your order.
• Return Shipping Costs : The customer is responsible for shipping costs for returning items.
• Item Condition : Returned items must be in original condition, unused, unwashed, and in the original packaging with all tags intact.
• Excluded Items : No returns or exchanges will be accepted for final promotion items. These sales are final.

Return Procedure

1. Return Request : Contact our customer service at flashmaillot@gmail.com to initiate a return. Please provide your order number and details of the item you wish to return.
2. Return Confirmation : Once your return request is approved, we will send you detailed instructions for returning the item.
3. Return Shipping : Pack the item carefully and send it to the address provided in the return instructions. We recommend using a trackable shipping service as we are not responsible for packages lost or damaged in transit.

Refunds

• Processing Time : Once we receive and inspect your return, we will notify you whether your refund has been approved or rejected.
• Refund Method : If your return is approved, your refund will be processed and automatically applied to your original payment method within 3 days.
• Refund Amount : You will be refunded the full purchase price of the returned item, with no restocking fees.

Trades

We do not offer direct exchanges. If you wish to exchange an item, please follow the returns procedure for the unwanted item and place a new order for the desired item.

Questions and Support

For any questions regarding our returns and refunds policy, do not hesitate to contact our customer service at flashmaillot@gmail.com. We are here to help you !

Thank you for trusting Flash Maillot.

Privacy Policy

At Flash Maillot, the protection of your personal data is a priority. This privacy policy describes how we collect, use and protect your personal information when you visit our website and use our services. By using our website, you agree to the terms of this policy.

1. Collection of Information

We collect different types of information in order to offer you a personalized and secure online shopping experience:

• Personal Information : When you create an account, place an order, or contact us, we collect information such as your name, email address, mailing address, phone number, and payment information.
• Browsing Information : We collect information about your use of our website, such as IP address, browser type, pages visited and time spent on our site.

2. Use of Information

The information we collect is used to:

• Order Processing : Manage your orders, process payments, and arrange product delivery.
• Improved Customer Service : Respond to your requests, provide effective customer support and improve our services.
• Marketing : Send you product updates, special offers and promotional information, with your consent.
• Security : Protect our site and your information from fraud or unauthorized activity.

3. Sharing of Information

We only share your personal information with third parties in the following cases:

• Service Providers : We work with service providers to process payments, deliver products, and perform other functions necessary for our business. These service providers have access to your information only to the extent necessary to perform these tasks.
• Legal Obligations : We may disclose your information if required to do so by law or to respond to legal process.

4. Protection of Information

We implement appropriate security measures to protect your personal information from unauthorized access, modification, disclosure or destruction. This includes the use of encryption and firewall technologies.

5. Your Rights

You have the right to:

• Accessing your Information : Request a copy of the personal information we hold about you.
• Change your Information : Update or correct your personal information.
• Delete your Information : Request deletion of your personal information unless we need to keep it for legal reasons.
• Opposition : Object to the use of your information for marketing purposes.

To exercise these rights, please contact us at flashmaillot@gmail.com.

6. Cookies

Our website uses cookies to improve your user experience. Cookies are small text files stored on your device that help us analyze web traffic and personalize our site based on your preferences. You can configure your browser to refuse cookies, but this may affect your use of certain features of our site.

7. Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page and will take effect immediately. We encourage you to check this page regularly to stay informed of updates.

8. Contact

If you have any questions regarding this privacy policy, please contact us at flashmaillot@gmail.com.

Thank you for trusting Flash Maillot.

Terms of use

Welcome to the Flash Maillot website. By accessing and using this site, you agree to the following terms of use. Please read them carefully before using our website.

1. Acceptance of the Conditions

By accessing our website and using our services, you agree to be bound by these terms of use and all applicable laws and regulations. If you do not agree to these terms, please do not use our site.

2. Changes to the Conditions

Flash Maillot reserves the right to modify these conditions of use at any time. Changes will be posted on this page and will take effect immediately. It is your responsibility to check this page regularly for updates. Your continued use of the Site following the posting of changes constitutes your acceptance of the changes.

3. Use of the Site

• Site Content : All content on this site, including but not limited to text, graphics, logos, images, videos, and software, is the property of Flash Maillot or its content suppliers and is protected by intellectual property laws.
• Use License : We grant you a limited license to access and use this site for personal purposes. This license does not permit you to modify, reproduce, distribute, sell or commercially exploit any content on this site without our prior written permission.
• User Behavior : You agree to use this site in a legal and respectful manner. You must not use this site to post or transmit any content that is unlawful, offensive, defamatory, or harmful in any way.

4. User Accounts

To access certain features of our site, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and password, and for all activities that occur under your account.

• True Information : You agree to provide accurate and complete information when creating your account and updating it.
• Account Security : You must notify us immediately of any unauthorized use of your account or any other breach of security.

5. Orders and Payments

• Order Process : All orders placed on our site are subject to acceptance by Flash Maillot. We reserve the right to refuse or cancel any order for any reason.
• Prices and Availability : Prices and availability of products are subject to change without notice. We do our best to ensure the accuracy of the information on our site, but errors may occur.
• Payment : You agree to pay all charges associated with your order, including applicable taxes and shipping charges.

6. Return and Refund Policy

For details of our returns and refund policy, please see our Return and Refund Policy.

7. Limitation of Liability

Flash Maillot will not be liable for any indirect, incidental, special or consequential damages arising out of the use of or inability to use this site or the services provided, even if we have been advised of the possibility of such damages.

8. Links to Third Party Sites

Our site may contain links to third party websites which are not under our control. We are not responsible for the content or privacy practices of these sites. The inclusion of these links does not constitute an endorsement by us.

9. Applicable Law

These Terms of Use are governed by and construed in accordance with the laws of [your country/state]. You agree to submit to the exclusive jurisdiction of the courts of [your country/state] for any dispute arising out of the use of this site.

10. Contact

If you have any questions regarding these Terms of Use, please contact us at flashmaillot@gmail.com

Thank you for choosing Flash Maillot.

Shipping Policy

At Flash Maillot, we are committed to providing you with a fast and reliable shipping service to ensure customer satisfaction. Please read our shipping policy below carefully for details of our shipping times and procedures.

Shipping Times

• Order Processing : All orders are processed within 1 to 2 business days. Once your order has been processed, it will be shipped according to the delivery options you selected.
• Business Days : Business days refer to Monday to Friday, excluding public holidays.

Delivery delay

• Standard Delivery : Delivery of your order generally takes between 10 and 14 business days, depending on your location and available delivery services.
• Factors Impacting Delivery Times : Please note that external factors such as weather conditions, carrier delays or periods of high demand may influence delivery times.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as your location. Exact charges will be displayed when completing your order before payment.

Order tracking

• Tracking Number : Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the status of your delivery on the carrier's website.
• Updating Order Status : You can also check the status of your order at any time by logging into your account on our website.

Delivery Issues

• Incorrect Delivery Address : Please ensure that the delivery address you provide is correct and complete. We are not responsible for undelivered orders due to incorrect or incomplete address.
• Lost or Damaged Packages : If your package is lost or damaged in transit, please contact us immediately at [email address/customer service]. We will do our best to resolve the problem quickly.

Contact

For any questions or concerns regarding our shipping policy, please contact us at flashmaillot@gmail.com. We are here to help you !

Thank you for trusting Flash Maillot for your online purchases.

Contact details

Email: flashmaillot@gmail.com

Terms of Sales

Welcome to the Flash Maillot website. These general conditions of sale (CGV) govern all contractual relations between Flash Maillot and its customers. By placing an order on our site, you fully and unreservedly accept the General Terms and Conditions below.

1. Object

These general conditions of sale aim to define the rights and obligations of the parties in the context of the online sale of products offered by Flash Maillot.

2. Products

• Product Descriptions : We make every effort to ensure that product descriptions, photos and other information are accurate. However, there may be slight variations between the description and the delivered product.
• Availability of Products : Our product offers are valid as long as they are visible on the site and while stocks last. If a product is unavailable after placing your order, we will inform you by e-mail and offer you either to wait for restocking or to cancel your order.

3. Price

• Display of Prices : The prices of the products are indicated in euros, all taxes included (TTC), excluding delivery costs. Delivery costs are added to the price of the products and indicated before validation of the order.
• Modification of Prices : Flash Maillot reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the prices in force at the time of validation of the order.

4. Order

• Order Process : To place an order, you must add the products to your basket, follow the order validation steps and make payment. You will receive a confirmation email once your order has been validated.
• Validation of the Order : Flash Maillot reserves the right to refuse or cancel any order from a customer with whom there is a dispute relating to the payment of a previous order or for any other legitimate reason.

5. Payment

• Payment Methods : We accept the following payment methods: [credit cards, PayPal, bank transfer, etc.]. Payment is due upon ordering.
• Payment Security : We use encryption technologies to ensure the security of your online payments.

6. Delivery

For details on our delivery times and costs, please see our [Shipping Policy]. In the event of a delivery delay, we will inform you and offer you a new delivery date or the cancellation of your order with refund.

7. Withdrawal and Returns

For return and refund conditions, please consult our [Return and Refund Policy].

8. Warranty

• Legal Guarantee : All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, allowing the return of defective or non-compliant products.
• Commercial Guarantee : Certain products may benefit from an additional commercial guarantee, indicated on the product sheet.

9. Liability

Flash Maillot cannot be held responsible for damage resulting from improper use of the purchased product. Flash Maillot's liability will in any case be limited to the amount of the order and cannot be held responsible for involuntary errors or omissions.

10. Intellectual Property

All elements of the site (texts, images, logos, etc.) are the property of Flash Maillot or their respective owners and are protected by copyright and other intellectual property rights. Any reproduction, distribution, modification or use of these elements without written permission is strictly prohibited.

11. Personal Data

Information collected on our site is processed in accordance with our [Privacy Policy]. By using our site, you consent to this use of your personal data.

12. Applicable Law and Jurisdiction

These general conditions of sale are governed by French law. In the event of a dispute, the courts of France will have sole jurisdiction.

13. Contact

For any questions relating to these general conditions of sale, please contact us at flashmaillot@gmail.com.

Thank you for your trust and for shopping at Flash Maillot.